Terms & Conditions
Website use and Security
You are entirely responsible for any and all activities that occur under your Account which is provided to you by flowmaster.ie . You agree to notify us immediately of any unauthorised use or any other breach of security.
Website Privacy and Data Use
We do not hold any personal data. Instead, personal data is stored on a remote secure server. Accordingly, if you have any questions concerning website privacy and data use, we suggest that you contact flowmaster.ie . View our privacy statement here.
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of Flowmaster.ie . Any copying, transmission or re-transmission of the same requires the prior written approval of flowmaster.ie .
We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom.
- The price listed on the Website (the 'Price') for flowmaster.ie products (the 'Products') will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
- The prices quoted are recommended prices, Prices are correct at the time of going to press.
For all our Delivery Information and Policies see the shipping policy section on this website that's provided by our shipping partners.
When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund. Any claim cannot be entertained once the order has been signed for, any damage must be specified on the delivery docket and the parcel must be refused.
Many of the Products are of a technical nature and it is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.
If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.
Disclaimer Of Warranties
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided 'as is and 'as available' and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
Limitation Of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
Proprietary Rights To Content
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
No contract will subsist between you and flowmaster or any partner store of Flowmaster for a sale to you of any product or service unless and until Flowmaster or the Flowmaster partner store accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Flowmaster sends the e-mail to you (whether or not you receive that e-mail).
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.
We would like to keep things simple so that every purchase that you make with flowmaster.ie is completely risk free. If you're not satisfied with an item that you have purchased and the item is unused and hasn't been damaged, you can return the goods to us within 30 days of purchase for a refund. All you need to do is contact us at firstname.lastname@example.org before you return the goods and we will guide you through the process to make everthing as quick and easy as possible.
Fitting It is the responsibility of you, the user, to ensure that all parts are of correct application before installation.
All parts must always be installed by a person qualified to fit them, any attempt to fit parts where this is not the case will void the warranty, please also note that all dimensions supplied must be carefully noted by you, while we will always endeavour to help where we can, we cannot always guarantee that a specific part will fit a specific application.
Promotion And Voucher Codes
On occasions we will offer voucher codes and discounts herein described as voucher codes' (including without limitation discounts, offers, promotions, prize draws, flash sales competitions etc) via different channels to new and/or existing customers. By using any voucher code, you are agreeing to the following
General Terms & Conditions of Usage
A voucher code may only be redeemed online on our website www.flowmaster.ie (including all sub-domains and localised sites). Discounts and/or free items cannot be redeemed via telephone or email unless expressly advertised.
A voucher code cannot be used in conjunction with any other offer, discount or promotion.
A minimum spend threshold maybe required on voucher/promotions codes. This will be clearly stated at the time of purchase and in all advertising.
Only one voucher code can be used per transaction. Voucher code/promotions cannot be applied retrospectively.
Voucher codes are non-transferable and non-refundable. Voucher codes can only be redeemed against in stock items and cannot be used against out of stock items.
A voucher code is redeemed by entering the code at the appropriate point on the online purchase order process for a qualifying purchase.
A voucher code is not exchangeable for cash and is not to be used in conjunction with any other offer, discount or promotions. The Voucher code cannot be used for the purchase of gift vouchers and/or gift cards.
We accept no responsibility for voucher codes that are illegible, lost or expired during any such promotion, on any media or channel delivered via or electronically on the website. Voucher codes not submitted in accordance with these Terms, or incomplete, illegible, expired or otherwise defective shall be rejected and/or disqualified and our decision is final.
We accept no liability for the administration of Flowmaster vouchers by 3rd parties etc.
Orders containing excluded products or groups of products are not valid for any promotion: product bundles, gift vouchers
Gift Vouchers can only be used once. Multiple orders are not available. As a result you must use the entire Gift Voucher when you place your order as we are unfortunately unable to keep track of any unused portion and so will cease to exist on the voucher.
Gift Vouchers are valid for 12 months from the date of purchase.
Gift Vouchers are valued and issued in Euros only. It is possible to redeem a Gift Vouchers against an order using other currencies and their worth in that currency will be calculated at the time of redemptions.
Gift Vouchers cannot be exchanged for cash. Gift Vouchers can only be applied to orders on the Flowmaster website. Gift vouchers cannot be applied retrospectively.
After entering in the gift voucher code, your order will be automatically updated with credit to the value of the voucher. If there's any balance to pay, you can use a debit, credit or paypal to pay the balance.
Voucher Codes - Period Of Use
A Voucher code is only valid during the period identified and on the dates and for the products specified in the media it was delivered in. If no period is specified above, the voucher code shall be valid for no longer than 7 days from launch.
We reserve the right to
- Cancel or withdraw any Voucher code,
- Refuse to allow any customer to participate in the Voucher code,
- Decline to accept orders where, in its opinion the Voucher code is invalid for the order being placed
- Exclude any single or group of products from any general promotion (such as product bundles).Excluded products can be found during the online order process at the relevant checkout stage upon entry of the Voucher code, or prior to your purchase by emailing: email@example.com
Having trouble applying the voucher code?
- Please check to see if the items you have selected for purchase exceed the minimum order value as set out in the promotion voucher code terms and conditions.
- Please check that the items in your basket are included in this offer. A list of the items that are included will be listed as part of the voucher code promotion and/or advertising.
- Ensure that the voucher code is still valid. The offer end date will be detailed in the promotion voucher code terms and conditions.
- Please make sure that the voucher code has been correctly entered into the promotional code box on the basket page.
- Ensure you have selected the 'Apply Code' button to activate the voucher code. This is located to the right of the voucher code box on the Basket page. Clicking this button will cause the page to refresh, where a pop up will appear informing you that the code was successfully added to your order. If the voucher code is invalid, notification will also appear here informing you of this.
Account Deletion for user's
We are hereby informing you that we are updating our policy for account deletion. The process of account creation is only and only initiated with the user’s consent. When the account is being created, the app shall seek certain data that is required for the creation of the account. This data shall only be used for account creation. It will not be shared with other third-party apps in exchange for monetary or any other gain. The process of account deletion can also be initiated by the user only. The shared data which was stored during the process of account creation will be deleted. Thus, before updating the app or submitting data for new account creation, consider going through the following guideline:
Guideline for Account Deletion:
Deleting an account is one major decision taken by the user after careful consideration. Thereby, our process of account deletion is transparent and straightforward:
- The user must go to our website to initiate the account deletion process to delete their account.
- When you opt for the option of deleting the account altogether, then from our end we will initiate the process of data deletion.
- As soon as the user opts for the deletion option, the data stored will be permanently deleted. We shall hold no data in our application. Therefore, data must be re-entered as a new user to create an account again.